Shipping & Delivery

Delivery for Australia 

• Free Standard Shipping (3–5 business days) on all orders over AUD $199*.

• Free Express Shipping (2–3 business days) on all orders over AUD $299*.

• Orders under AUD $199:

• Standard Shipping: AUD $10

• Express Shipping: AUD $15

• Express upgrade for orders over AUD $199: AUD $10

• Orders are dispatched daily from Sydney using Express, Toll Express, or Australia Post Express.

• Fast Dispatch from Sydney daily.

• Most deliveries arrive within 1–3 business days. If you haven’t received your order within 7 business days, please contact PeakMe.

*Excludes premium items over 40kg: e.g., Glacier Ice Bath, Helios Sauna, Pro Chiller, Max Red Light Panel. 

Payment Methods

• Accepted payment options: All major credit cards.

• Fastest option: PayPal (instant processing, secure checkout, no account required to pay with a card).

• Afterpay

Terms of Sale 

• Prices may change but will not affect confirmed orders.

• PeakMe is not responsible for delays caused by unforeseen circumstances (e.g., weather, courier delays).

• We reserve the right to cancel any order. If this happens, you’ll be notified by email or phone and refunded in full.

• All orders are subject to stock availability.

• Products are sold “as shown” on our website without additional guarantees of merchantability or fitness for purpose.

Returns & Refunds 

• If you receive the wrong item, we’ll gladly resend or refund.

• Returns are accepted if items are:

• In saleable condition

• In original packaging with seals intact

• Customers are responsible for return shipping costs.

• If your package is returned due to an incorrect address or failed delivery, we can re-ship (additional costs apply) or refund your order.

• Refunds are issued via your original payment method.

Damaged Items 

• If your order arrives damaged, contact PeakMe within 24 hours.

• Photographic evidence is required for courier claims.

• Please retain all packaging until the claim is finalized.